Account Support Professional

3 weeks ago


Oklahoma City, Oklahoma, United States Oklahoma's Credit Union Full time

We are a dynamic and growing organization seeking a talented individual to join our team as an Account Support Professional. In this role, you will be responsible for providing exceptional customer service, resolving member issues, and maintaining accurate records.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. You should also be proficient in using technology to resolve member issues and provide accurate information.

We offer a competitive salary of $43,000 - $53,000 per year, depending on experience, plus benefits such as 401(k) contribution match, volunteer opportunities, gym membership reimbursement, and comprehensive training opportunities.

Responsibilities:

  • Provide exceptional customer service
  • Resolve member issues
  • Maintain accurate records
  • Troubleshoot technical issues
  • Assist members with account inquiries and requests

Requirements:

  • High school diploma or equivalent
  • Six months of customer service experience
  • Experience in a call center environment is preferred
  • Multi-lingual capabilities to include Spanish is a plus

Oklahoma's Credit Union is an EEO/AAP employer.



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