IT Support Specialist for Enterprise Tech

2 weeks ago


Phoenix, Arizona, United States TEKsystems Full time
Job Overview

We are seeking an IT Support Specialist to join our team in Phoenix, Dallas, or Des Moines. As a key member of our support team, you will be responsible for providing top-notch tech support to our 250K internal employees.

About the Role:

This is a fantastic opportunity to work with a leading company in the industry, utilizing your technical skills and experience to make a real impact. You will be working closely with our team to provide excellent customer service and ensure that our employees have the support they need to succeed.

About the Company:

Our company is a global leader in IT staffing and services. We pride ourselves on our commitment to excellence and our ability to deliver high-quality solutions to our clients.

About the Position:

This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you have a passion for technology and a desire to make a difference, we encourage you to apply.

Responsibilities:

  • Provide technical support to internal employees via phone, email, and chat.
  • Troubleshoot and resolve technical issues efficiently and effectively.
  • Collaborate with our team to identify and implement process improvements.
  • Develop and maintain knowledge of new technologies and trends in the industry.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • At least 2 years of experience in a help desk or technical support role.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • A competitive salary range: $45,000 - $65,000 per year, depending on location and experience.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.

How to Apply:

Please submit your resume and cover letter to us.



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