IT Support Specialist for Enterprise Tech
2 weeks ago
We are seeking an IT Support Specialist to join our team in Phoenix, Dallas, or Des Moines. As a key member of our support team, you will be responsible for providing top-notch tech support to our 250K internal employees.
About the Role:
This is a fantastic opportunity to work with a leading company in the industry, utilizing your technical skills and experience to make a real impact. You will be working closely with our team to provide excellent customer service and ensure that our employees have the support they need to succeed.
About the Company:
Our company is a global leader in IT staffing and services. We pride ourselves on our commitment to excellence and our ability to deliver high-quality solutions to our clients.
About the Position:
This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you have a passion for technology and a desire to make a difference, we encourage you to apply.
Responsibilities:
- Provide technical support to internal employees via phone, email, and chat.
- Troubleshoot and resolve technical issues efficiently and effectively.
- Collaborate with our team to identify and implement process improvements.
- Develop and maintain knowledge of new technologies and trends in the industry.
Requirements:
- Bachelor's degree in Computer Science or related field.
- At least 2 years of experience in a help desk or technical support role.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment.
What We Offer:
- A competitive salary range: $45,000 - $65,000 per year, depending on location and experience.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
How to Apply:
Please submit your resume and cover letter to us.
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