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Window Treatment Specialist

2 months ago

Washington, Washington, D.C., United States The Shade Store Full time
About The Shade Store

We are a leading provider of custom window treatments, offering a wide range of products and services to our customers. Our team is dedicated to delivering exceptional customer service and ensuring that every installation meets the highest standards of quality.

Job Summary

We are seeking a skilled and experienced Window Treatment Installer to join our team in Washington DC. As a Window Treatment Installer, you will be responsible for performing in-home measurements and installations of our custom window treatment product lines, including roller/solar shades, Roman shades, and drapery, as well as wooden blinds and more.

Responsibilities
  • Perform in-home measurements and installations of custom window treatment product lines
  • Ability to learn motorization installation and programming techniques with complex motorized products
  • Provide customers with a world-class experience throughout each measure and install appointment
  • Leave a positive lasting impression with customers by demonstrating how to use the product before leaving the job site
  • Become skilled at using The Shade Store's Measure + Install techniques and software systems to ensure accuracy and efficiency of every appointment
  • Communicate and partner regularly with the Headquarters Measure & Install support teams while in the field and on-site
  • Use personal judgment and initiative to develop effective solutions to challenges and obstacles pertaining to the measurement and installation of window treatments
Requirements
  • High School degree or equivalent
  • Experience in carpentry, custom installation or a transferable skilled trade required
  • Significant experience with the use of a common hand, and power tools including but not limited to power drill, impact driver and level
  • Experience with multiple types of fasteners, anchors and drill bits
  • Proven ability and experience accurately measuring within 1/8" with manual and laser measurers
  • Significant customer service and in-home service experience
  • Strong spoken and written communications skills
  • Punctual, reliable and possesses a great work ethic and the highest level of integrity
  • A strong understanding of basic to advanced technology with computers, mobile devices and tablets
  • Active driver's license and insurable
  • Ability to lift a minimum of 55 pounds and climb up and down ladders up to 26' in height
What We Offer
  • Competitive base wage, plus commission, plus guaranteed Full-Time hours and Over Time available
  • Medical, Dental and Vision benefits
  • A personal company vehicle is provided to you along with gas & other expenses covered
  • $50 per month cell phone reimbursement
  • Our HQ team handles all scheduling and customer communication, so you don't have to worry
  • 15 days PTO with additional 6 paid Holidays
  • 401k Available and we match up to 4% of your contributions
  • $100k Life Insurance & Short-Term Disability Coverage provided at no charge
Equal Employment Opportunity

The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.