Clean Energy Customer Service Representative

3 weeks ago


Houston, Texas, United States Houston GS Services Full time
Job Overview

At Houston GS Services, we are committed to providing cost-effective natural energy solutions to our local community. As a Clean Energy Customer Service Team member, you will play a crucial role in supporting our sales efforts and delivering exceptional customer service.

Key Responsibilities
  • Customer Acquisition and Sales Support: Execute customer acquisition and field sales solutions to drive sales growth and revenue.
  • Customer Service and Support: Assist customers in person by determining their needs and presenting appropriate products and services.
  • Order Management and Fulfillment: Ensure accurate orders and maintain a high level of customer satisfaction.
  • Issue Resolution and Escalation: Resolve customer complaints in a timely and accurate manner, escalating issues as necessary.
  • Communication and Relationship Building: Develop and maintain productive internal and external working relationships through effective communication.
Requirements
  • Experience and Education: Prior experience in sales or customer service, with an Associate Degree or related college courses.
  • Customer Service Skills: Possess excellent customer service skills, including problem-solving and complaint handling.
  • Communication and Interpersonal Skills: Demonstrate strong written and verbal communication skills, with the ability to build and maintain relationships.
What We Offer

As a Clean Energy Customer Service Team member, you will have the opportunity to work with a dynamic and growing company, with a focus on sustainable energy solutions. We offer a collaborative and supportive work environment, with opportunities for growth and development.



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