Customer Service Representative

2 weeks ago

Houston, Texas, United States NRG Energy Full time
Customer Service Representative Job Summary

Welcome to NRG Energy, a leading provider of energy solutions. We're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing support to our customers.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat, providing timely and accurate solutions to their concerns.
  • Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Collaborate with internal teams to resolve complex customer issues and provide seamless customer experiences.
  • Stay up-to-date on product and service offerings, as well as industry trends and developments, to provide informed and accurate information to customers.
  • Meet or exceed customer service metrics, including response times, resolution rates, and customer satisfaction scores.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 2-4 years of customer service experience in a fast-paced environment, with a strong focus on customer satisfaction and issue resolution.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, internal teams, and external partners.
  • Strong problem-solving and analytical skills, with the ability to think critically and resolve complex customer issues.
  • Ability to work in a dynamic, fast-paced environment, with a strong focus on customer satisfaction and loyalty.

Working Conditions:

  • Open office environment with a fast-paced and dynamic work atmosphere.
  • Ability to work in a team environment, with a focus on collaboration and communication.

Physical Requirements:

  • Ability to sit for long periods, with occasional standing and walking.
  • Ability to use a computer and other office equipment, with a focus on accuracy and attention to detail.

NRG Energy is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States Pilot Freight Service Full time

    **Job Summary:**Pilot Freight Services is seeking a dedicated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our Houston, TX Station, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our logistics operations.**Key Responsibilities:**• Provide...

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States Service Supply Full time

    Job SummaryThis role is responsible for managing a group of customer Vendor Managed Inventory (VMI) programs and communicating daily with internal and external parties regarding shortages and obstacles. The ideal candidate will facilitate daily Inventory Manager Inquiries and customer inquiries via phone, email, or other correspondence, while growing...

  • Customer Service Representative

    3 weeks ago

    Houston, Texas, United States Pilot Freight Service Full time

    Job Summary:Pilot Freight Services is seeking a full-time Customer Service Representative to work in our Freight Operations team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.Key Responsibilities:Frequent and accurate communication with customers, freight agents, and...

  • Customer Service Representative

    5 days ago

    Houston, Texas, United States Patient Accounting Service Center, LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our Patient Accounting Service Center, LLC team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers, resolving medical...

  • Customer Service Representative

    3 weeks ago

    Houston, Texas, United States AAA Plus Transportation Service Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Smoothie King. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our store.Key...

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States Patient Accounting Service Center, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Patient Accounting Service Center team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and healthcare providers, resolving medical collections and billing inquiries in a timely and...

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States Patient Accounting Service Center, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Patient Accounting Service Center team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and healthcare providers, resolving medical collections and billing inquiries in a timely and...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States Pratt Industries Full time

    Job Title: Customer Service RepresentativeAt Pratt Industries, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service, processing customer orders, and addressing customer inquiries and complaints in a...

  • Customer Service Representative

    13 hours ago

    Houston, Texas, United States Frontline Call Center Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Frontline Call Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Job...

  • Customer Service Representative

    3 weeks ago

    Houston, Texas, United States Qonten Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Qonten. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers.Key ResponsibilitiesProvide primary service contact with registered representativesEnter orders, change orders, and...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States Tower Loan Full time

    {"title": "Customer Service Representative", "description": "**Customer Service Representative Opportunity**At Tower Loan, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and...

  • Customer Service Representative

    3 weeks ago

    Houston, Texas, United States U-Haul International, Inc Full time

    Customer Service RepresentativeAt U-Haul International, Inc, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for assisting customers with U-Haul products and services. This includes using smartphone-based U-Scan technology to manage rentals and inventory, moving and...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our customers.Key...

  • Customer Service Representative

    3 days ago

    Houston, Texas, United States Capital Cartridge Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Capital Cartridge. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional...

  • Customer Service Representative

    2 days ago

    Houston, Texas, United States Primary Arms Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Primary Arms. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, chat, and...

  • Customer Service Representative

    6 days ago

    Houston, Texas, United States LAZ parking Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and customers.Job Summary:The Customer Service Representative will be responsible for...

  • Customer Service Representative

    2 weeks ago

    Houston, Texas, United States The LaSalle Group Full time

    Call Center Representative Job DescriptionAre you looking for a challenging and rewarding career opportunity in customer service? LaSalle Network is seeking a skilled Call Center Representative to join our team in Dallas, TX. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues,...

  • Customer Service Representative

    3 weeks ago

    Houston, Texas, United States Hiring Now Full time

    About the Role:The consumer comes first within the hospitality industry, and that's no exception at Treu Management. Our Enrollment Specialists help local markets by offering products and services from our various clientele to increase their brand awareness and community outreach.Key Responsibilities:Understand clients' products to properly explain services...

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States The Reserves Network Inc Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at The Reserves Network Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Responsibilities:Answer incoming...

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States The Reserves Network Inc Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at The Reserves Network Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...