Technical Support and Implementation Specialist

5 days ago


Chicago, Illinois, United States Richtech Robotics Inc. Full time
Job Description

Richtech Robotics Inc. is searching for a skilled Technical Solutions Specialist to assist with installations and troubleshooting. The ideal candidate will have experience with Python and C++ to work with our robots.

Key Responsibilities
  • Strong leadership skills to arrange work, quality control, and checking assignments given to the Tech team.
  • Handling customer technical support cases.
  • Updating the company website with tech tips and brief documents.
  • Evaluating system potential and improving existing programs.
  • Maintaining system functionality and achieving computer stem objectives.
Requirements
  • Age: 18 years or older.
  • Education: High school diploma/GED required (Computer Science degree preferred).
  • Skills: Python, C++, passion for technology, and a background in tech/IT.
  • Personality: Professionalism and courtesy with customers, availability to work non-traditional hours, excellent communication skills, and willingness to travel.


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