Customer Relationship Manager

2 weeks ago


Miami, United States NextEra Energy Resources Full time
Job Summary

We are seeking a highly skilled Associate Customer Account Specialist to join our team at NextEra Energy Resources.

Key Responsibilities
  • Maintain and cultivate strong customer relationships to drive business growth and retention.
  • Serve as the primary point of contact for all aspects of assigned customer accounts.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with internal stakeholders to ensure seamless account management and resolution of customer issues.
  • Provide exceptional customer service and support to meet and exceed customer expectations.
Requirements
  • Strong communication and interpersonal skills to effectively interact with customers and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Excellent problem-solving and analytical skills to resolve complex customer issues.
  • Proficiency in using technology and software applications to manage customer accounts and data.


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