Technical Support Specialist
2 weeks ago
Field Service Technician
Nidec Minster Corporation, a leading provider of material forming presses in the United States, is seeking a dedicated Field Service Technician. This role involves delivering technical assistance and maintenance services to ensure optimal performance of Minster equipment at customer locations. The technician will also oversee and guide personnel in the installation of equipment and provide training on the proper maintenance and operation of Minster machinery.
Key Responsibilities:
- Deliver technical and maintenance support for customers utilizing Minster's metal forming machinery.
- Commission both new and refurbished metal forming equipment at client facilities.
- Conduct audits on customers' equipment and document any necessary repairs.
- Prepare and present detailed reports in English, maintaining a high level of professionalism.
- Encourage the purchase of service parts and preventative maintenance agreements.
- Adapt to flexible working hours to meet customer service demands, primarily during the day with occasional off-shift support.
Qualifications:
- Strong understanding of mechanical and electrical systems, along with troubleshooting and maintenance techniques.
- Familiarity with hydraulic and pneumatic systems.
- Ability to work independently with minimal oversight.
- Exceptional communication skills.
- Willingness to travel extensively, including weekends, with a commitment of 90% travel time.
Benefits:
- Attractive salary package.
- Company-provided service vehicle, specialized tools, mobile phone, and laptop.
- Daily per diem of $75 for domestic travel and $95 for international travel, paid weekly.
- Opportunity to retain travel points for personal use.
- Comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan with company matching, effective from the first day of employment.
- Eligible for over 18 days of paid time off immediately upon hire.
Nidec Minster Corporation is an Equal Opportunity/Affirmative Action Employer, M/F/D/V.
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