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Patient Registration Coordinator

2 months ago

Victoria, Texas, United States Community Dental Partners Full time
About the Role

Community Dental Partners is seeking a highly skilled and customer-focused Patient Registration Coordinator to join our team. As the first point of contact for patients and visitors, this role is critical in setting the tone for a positive and welcoming experience.

Key Responsibilities
  • Greet patients and visitors, ensuring a warm and friendly welcome
  • Obtain and verify patient insurance information, accurately routing it to the relevant staff member
  • Handle routine questions and review paperwork for accuracy, ensuring seamless communication
  • Update patient status in the computer system, adhering to established guidelines
  • Verify insurance and frequencies as needed, ensuring timely and accurate processing
  • Assist with attaching payments, sending claims, and checking billable x-rays
  • Maintain a clean and organized front office area, ensuring a professional environment
Requirements
  • High school diploma or equivalent preferred
  • Dental experience required
Desirable Qualities
  • Excellent customer service skills, with a focus on patient satisfaction
  • Ability to multitask, prioritizing and addressing multiple demands concurrently
  • Effective communication skills, ensuring seamless collaboration with the clinical team and other staff
  • Team mindset, working collaboratively for the benefit of patients
  • Positive problem-solving skills, thinking critically to resolve unique issues