Hotel Guest Services Associate

24 hours ago


Newport Beach, California, United States Four Sisters Inns Full time
About the Role

We are seeking a highly skilled and enthusiastic Guest Service Associate to join our team at the Newport Beach Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Provide warm and friendly greetings to guests, answering questions and resolving issues in a timely and professional manner
  • Assist guests with planning their stay, including making recommendations for local activities and amenities
  • Manage guest arrivals and departures, ensuring a smooth and efficient check-in and check-out process
  • Work collaboratively with the housekeeping and kitchen teams to ensure seamless operations
  • Develop a strong knowledge of our hotel's amenities and services, as well as the local area, to provide guests with personalized recommendations
  • Adhere to our company's core values of Grace, Grit, Attentiveness, Adaptability, and Above & Beyond
What We Offer
  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and fast-paced environment
  • Professional development and training opportunities
  • A fun and supportive team environment
  • A chance to make a real difference in the lives of our guests
About Us

Four Sisters Inns is a collection of 17 boutique inns and small hotels located in California's most desirable destinations. We are committed to providing exceptional customer service and creating memorable experiences for our guests. If you are a motivated and enthusiastic individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.



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