Mail Processing Specialist

1 month ago


Fort Wayne, Indiana, United States Benchmark Human Services Full time
Job Summary

We are seeking a highly skilled Mail Processing Specialist to join our team at Tandem Solutions. As a key member of our mail processing team, you will be responsible for overseeing the daily processing of first-class and standard mail.

Key Responsibilities
  • Operate and maintain automated mail processing equipment, including the MLOCR.
  • Conduct daily mail inspections to ensure quality and accuracy.
  • Oversee the quality control process for first-class presort mail.
  • Deliver mail to the USPS at the end of each day.
  • Coordinate with Standard Mail Supervisors to schedule special mailings on the MLOCR.
  • Provide support and backup to postage meter operators as needed.
  • Work collaboratively with the mail processing team to ensure efficient and accurate mail processing.
  • Communicate quality and service issues to the Production Manager.
  • Report any suspected abuse, neglect, or exploitation to a supervisor or department head.
Requirements
  • High school diploma or equivalent.
  • Valid driver's license.
  • Knowledge of mail preparation and automated mail processing equipment.
  • Excellent communication and customer service skills.
  • Leadership experience and ability to work independently.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Tandem Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible work environment.


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