Certified Pedorthist

Job Title: Certified Pedorthist - Regional Healthcare Specialist

Job Summary: We are seeking a highly skilled Certified Pedorthist to join our team as a Regional Healthcare Specialist. In this role, you will be responsible for managing the Diabetic Shoe Program in an assigned territory, collaborating with multiple departments and vendors to provide world-class service and patient care.

Key Responsibilities:

* Manage the DME function in your assigned territory
* Schedule groups of patients qualified for diabetic shoes by the Podiatrist
* Conduct initial visits to measure patients' feet and order preferred shoes and inserts, verifying insurance eligibility as needed
* Oversee the ordering process to ensure timeliness, procuring documentation and signatures from the patient's PCP and Podiatrist as needed
* Receive shoes and inserts by mail and conduct secondary visits to dispense orders to patients
* Coordinate with the Podiatrist to sign off on and bill insurance
* Check in with facility staff post-visit to ensure patients are pleased, solving for any issues
* Travel regionally to long-term care communities up to 100 miles, with potential for overnight trips greater than 100 miles as needed
* Routinely monitor KPIs to meet and exceed performance targets
* Proactively order supplies ahead of visits to ensure a stocked cart

Requirements:

* Current certification as a Pedorthist in Indiana
* 2+ years of experience working in Long-Term Care Facilities
* 2+ years of experience in customer service and/or sales
* Must live within 50 miles of Fort Wayne
* Willingness to travel 300+ miles per week, with a clean and reliable vehicle that can store 25+ shoe boxes
* Strong written and verbal communication
* Critical thinking skills and ability to resolve conflict
* Ability to work both independently and as part of a team
* Experience with Microsoft products (Outlook, Word, Excel, etc.)

Why Join Us:

We offer a hybrid remote work schedule, a base compensation plus an incentivized bonus program, and robust ongoing training and development programs. We are a high-growth company with opportunities for career advancement and professional growth.

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