Key Account Manager

3 days ago

Cincinnati, Ohio, United States Habasit Full time
Job Title: Key Account Manager

At Habasit, we are seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for growing sales and increasing company profits by cultivating current customers and recruiting new customers within the assigned territory.

Key Responsibilities:
  • Participate in updating territory plan and set sales goals
  • Determine sales potential for new and existing customers through inquiry, observation, or periodical research
  • Prepare and conduct sales presentations of products to new and existing customers
  • Learn and apply new product knowledge to enhance sales and personal professionalism
  • Assist clients with special requests and problems (supply information, resolve complaints, etc.)
  • Visit job sites as needed to measure or provide client services
Customer Service:
  • Provide an exceptional level of customer service
  • Determine customer requirements and expectations in order to recommend specific products
  • Identify trends in customer satisfaction or dissatisfaction
  • Increase business and account base by finding and qualifying new business accounts using sales techniques to cross-sell and up-sell
  • Maintain and improve customer relationships and satisfaction
  • Negotiate and establish pricing and terms according to company's requirements for customer and transaction profitability
  • Prepare and present quotations
  • Communicate to the purchasing department unexpected increases or decreases in demand for products
Requirements:
  • Bachelor's Degree preferred
  • Minimum 5 years in similar role
  • Industrial Sales, Product/applications experience
  • Wholesale distribution experience
  • Food, material handling or packaging experience
  • Demonstrated success meeting sales goals and growing sales
  • Demonstrated understanding and application of effective selling strategies and techniques
  • Experience monitoring marketplace to identify business opportunities
  • Strong project management and multi-tasking skills
  • Technical expertise and broad knowledge of industrial equipment/machinery
Preferred Skills:
  • Effective listening, communication (verbal and written), and negotiating skills
  • Superior presentation/public speaking skills
  • Problem-solving and analytical ability
  • Able to perform business math (discount, interest, commissions, proportions, percentages, area, circumference, volume, etc.)
  • Knowledge of Microsoft Office Suite and CRM/ERP software
What We Offer:
  • 50% travel, including 2-3 weeks initial training at corporate location

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