McGrath Service Support Specialist
3 weeks ago
As a Service Advisor at McGrath Family of Dealerships, you'll be the face of our organization, providing exceptional customer experiences and working closely with our technicians to ensure seamless vehicle repairs. We're looking for someone who is passionate about delivering top-notch service and has a professional appearance.
Responsibilities:
- Oversight of the Drive Lane to ensure customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by completing additional tasks that leave a positive impression.
- Provide concierge support for owner inquiries via phone or in-person, ensuring seamless interactions.
- Sales management of technicians' time to maximize daily inventory.
- Distribution of work between technicians for efficient operations.
Key Skills:
- Excellent communication skills.
- Organized and efficient time management.
- Able to manage multiple client vehicles.
- Professional, well-groomed personal appearance.
- A clean driving record.
- Willingsness to undergo a pre-employment background check.
Benefits:
- Paid Time Off (PTO) starting Day 1.
- Comprehensive health, dental, and vision insurance.
- A 401(k) plan with company match.
- Opportunities for growth and advancement – 97% promotion within.
- A collaborative and fun culture.
Estimated Salary: $50,000 - $65,000 per year, depending on experience.
-
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeAbout McGrath Family of DealershipsWe're proud to be a part of the McGrath Family of Dealerships, a leading automotive retailer known for its commitment to excellence. As the Corridor Business Journal's 2024 #1 Coolest Place to Work, we're dedicated to creating an engaging work environment that fosters growth, innovation, and employee satisfaction.Our...
-
Automotive Customer Support Specialist
2 days ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeOur CultureReady to be part of a team where you'll feel valued and inspired every day? McGrath Chevyland is seeking a talented and experienced service advisor to join our team.
-
Service Operations Coordinator
2 days ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeAbout McGrath Family of DealershipsWe're proud to be named the Corridor Business Journal's #1 Coolest Place to Work in 2024. This award recognizes companies that create engaging and rewarding work environments.Our people make McGrath special – we're driven, caring, and fun individuals who support each other and our communities.We're committed to giving...
-
Service Advisor
2 days ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeCompany OverviewAt McGrath Family of Dealerships, we pride ourselves on being named the Corridor Business Journal's 2024 #1 Coolest Place to Work. This prestigious award recognizes companies that create engaging and rewarding work environments.
-
Parts Department Operations Manager
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeAbout McGrath Family of DealershipsMcGrath Family of Dealerships is a renowned automotive dealership group, dedicated to providing exceptional customer experiences. Our team is passionate about delivering remarkable service, ensuring our customers feel valued and inspired every day.
-
Customer Acquisition Specialist
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeJob SummaryWe are seeking a skilled Customer Acquisition Specialist to join our team at McGrath Family of Dealerships.This is an exciting opportunity for someone looking to leverage their sales expertise and passion for delivering exceptional customer experiences.You will play a critical role in cultivating lasting relationships with customers, guiding them...
-
Customer Service Expert
3 days ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeMaintaining a strong presence in Eastern Iowa as the #1 trusted name in automotive sales and service for 70 years has been a testament to McGrath Family of Dealerships' commitment to excellence. As we continue to grow and thrive, we're seeking a seasoned Customer Service Expert to join our team.About the PositionThis key role involves working directly with...
-
Customer Experience Manager
2 days ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeAbout McGrath Family of DealershipsWe take pride in being recognized as the Corridor Business Journal's #1 Coolest Place to Work in 2024. This accolade showcases companies that foster engaging and rewarding work environments.At McGrath, we're a collaborative and fun team dedicated to supporting each other and our communities.We're committed to giving back...
-
Master Technician Opportunity
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeJob DescriptionAs an experienced Automotive Technician at McGrath Family of Dealerships, you'll have the opportunity to work in a state-of-the-art facility with top tools and equipment. We offer ongoing paid training to help you reach your full potential.This position requires at least two years of previous experience as a mechanic. You'll inspect vehicles,...
-
Retail Parts and Accessories Team Leader
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeAbout McGrath Family of DealershipsAt McGrath, we strive to provide an exceptional customer experience, driven by a passionate team dedicated to excellence. As the Corridor Business Journal's 2024 #1 Coolest Place to Work, we're committed to creating an engaging work environment that fosters growth, innovation, and employee satisfaction.Our people are our...
-
Automotive Parts Assistant Director
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeAbout McGrath Family of DealershipsAt McGrath, we're proud to be a part of the automotive industry's leading dealerships. Our commitment to excellence has earned us recognition as the Corridor Business Journal's 2024 #1 Coolest Place to Work. This prestigious award acknowledges companies that create engaging work environments, fostering growth, innovation,...
-
Skilled Vehicle Technician
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeJob Description:As an Automotive Technician at McGrath, you will play a vital role in ensuring our customers' vehicles are safe and reliable. Your primary responsibilities include inspecting vehicles, creating accurate diagnoses, communicating effectively with service advisors and customers, ordering parts, and repairing vehicles efficiently.
-
McGrath Service Team Member
2 days ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeAbout UsWe're a team of driven, caring, and fun individuals who make every day delightful. Our commitment to giving back to our communities is evident in our dedication to using our time, energy, and resources for the greater good.
-
Automotive Customer Experience Manager
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeAbout Our RoleWe're seeking an experienced Service Advisor to join our dynamic team at McGrath Family of Dealerships. As a Service Advisor, you'll be responsible for delivering exceptional customer experiences and working closely with our technicians to ensure seamless vehicle repairs.The ideal candidate will have excellent communication skills, be...
-
Client Engagement Representative
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeMcGrath Family of Dealerships Job OpeningWe are excited to announce an opening for a Customer Service Representative to join our team. With a strong focus on customer satisfaction and a commitment to excellence, we are looking for an individual who shares our values.Job SummaryThis role involves providing exceptional customer service to our clients,...
-
Sales Professional
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeRole OverviewWe are seeking a highly motivated Sales Professional to join our team at McGrath Family of Dealerships.This is an excellent opportunity for someone looking to start or advance their career in sales. Our team environment is built on trust, respect, and open communication, making us the perfect fit for those who thrive in dynamic settings.Your...
-
Retail Parts and Accessories Senior Coordinator
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeDrive Results at McGrath Family of DealershipsWe're looking for a skilled and results-driven Retail Parts and Accessories Assistant Manager to lead our parts department operations. In this role, you will be responsible for maintaining high standards of customer satisfaction, operational efficiency, and team performance.Key Responsibilities:Work closely with...
-
Parts Department Operations Manager
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeAbout McGrath Family of DealershipsWe are a dynamic team dedicated to providing exceptional customer experiences. Our mission is to make every interaction memorable and enjoyable.Estimated Salary: $55,000 - $65,000 per yearJob Description:We are seeking a highly motivated and detail-oriented Retail Parts and Accessories Assistant Manager to join our team. As...
-
Automotive Lot Attendant
3 weeks ago
Cedar Rapids, Iowa, United States McGrath Family of Dealerships Full timeJob Title: Automotive Lot AttendantAt McGrath Family of Dealerships, we are seeking a highly motivated and detail-oriented Part-Time Lot Attendant to join our team. As a key member of our sales floor, you will be responsible for maintaining the appearance and performance of our new and used vehicle inventory. This role is perfect for individuals looking to...
-
Technical Support Specialist
3 weeks ago
Cedar Rapids, Iowa, United States Desktop & Depot Support Full timeJob Title: Technical Support SpecialistIn this exciting role, you will provide top-notch technical support to our clients in Cedar Rapids, Iowa. As a Desktop & Depot Support specialist, you will be responsible for delivering exceptional service in both desktop and depot environments.Responsibilities:- Provide workstation software break-fix support- IMAC - PC...