Retail Parts and Accessories Team Leader
6 days ago
About McGrath Family of Dealerships
At McGrath, we strive to provide an exceptional customer experience, driven by a passionate team dedicated to excellence. As the Corridor Business Journal's 2024 #1 Coolest Place to Work, we're committed to creating an engaging work environment that fosters growth, innovation, and employee satisfaction.
Our people are our greatest asset, and we're proud to offer a collaborative culture where everyone feels valued and inspired. If you're a results-driven, customer-focused, and detail-oriented professional, we invite you to explore this opportunity further.
Job Summary:
We are seeking an accomplished Retail Parts and Accessories Assistant Manager to join our team at McGrath Family of Dealerships. As a critical member of our parts department, you will play a pivotal role in driving our company's key performance metrics by delivering remarkable customer experiences through effective management of associates.
Key Responsibilities:
- Assist the Parts Manager in overseeing department operations, ensuring seamless execution of daily tasks and achieving sales goals.
- Maintain accurate inventory levels and implement efficient stock management practices, minimizing waste and maximizing efficiency.
- Process orders, receive shipments, and manage returns with precision and speed, meeting customer expectations.
- Provide top-notch customer service by assisting customers with parts inquiries and resolving issues promptly, resulting in increased customer satisfaction.
- Collaborate with service technicians to fulfill parts requests efficiently and effectively, enhancing overall customer satisfaction.
- Train and mentor parts staff on best practices, enhancing their skills and knowledge, and contributing to the growth of the team.
Requirements:
- A high school diploma or equivalent; an associate's degree in business or a related field is preferred.
- Previous experience in a parts department or automotive service environment is essential.
- Demonstrate strong organizational and multitasking skills, with excellent communication and interpersonal abilities.
- Show attention to detail and possess strong problem-solving skills, able to analyze and resolve complex issues.
What We Offer:
- Competitive salary: $60,000 - $70,000 per year, based on experience.
- Medical, Dental, Vision Insurance.
- PTO starting day one.
- 401(k) + Company Match.
- Growth Opportunities within the company.
- Collaborative and Fun Culture.
- Hours: Monday to Friday, 7:30am - 5:00pm.
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