Information Systems Support Specialist

1 week ago


WinstonSalem, North Carolina, United States InsideHigherEd Full time

Client Success Analyst Job Overview

The Client Success Analyst is responsible for delivering prompt resolutions to user-related computer, application, and network challenges to maintain operational efficiency. This role includes on-site engagements, as well as support through electronic communication channels to resolve moderate to intricate issues. The Analyst is also tasked with logging and documenting all incidents using ticketing systems, safeguarding sensitive data, and engaging in meetings and projects as required. Flexibility to work outside of standard business hours may be necessary.

Essential Qualifications:

  • Associate of Applied Science Degree in a technology-related discipline along with two years of relevant experience.
  • Proficient understanding of operating systems, client applications, and network connectivity.

Desirable Qualifications:

  • Bachelor's degree is preferred.
  • Capability to achieve HDI Support Center Analyst certification within three months of employment.

Additional Information:

InsideHigherEd values diversity and inclusivity in the workplace, adhering to non-discriminatory employment practices. Background checks and drug screenings may be conducted for final candidates. Join a team committed to excellence and community engagement.



  • Winston-Salem, North Carolina, United States InsideHigherEd Full time

    Client Success Analyst OverviewThe Client Success Analyst is responsible for delivering prompt solutions to end-user computing, application, and network-related challenges to maintain operational efficiency. This role encompasses various support methods, including on-site assistance, electronic communication, and telephonic support to resolve moderate to...


  • Winston-Salem, North Carolina, United States InsideHigherEd Full time

    Client Success Analyst OverviewThe Client Success Analyst is responsible for delivering prompt solutions to end-user computing, application, and network challenges to maintain operational efficiency. This role encompasses on-site engagements, as well as support via electronic communication methods to resolve moderate to intricate issues. The Analyst is also...


  • Winston-Salem, North Carolina, United States MyCareer+ Full time

    Job Summary:MyCareer+ is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to end users, troubleshooting hardware and software issues, and documenting user requests, problems, and solutions.Key Responsibilities:Provide technical support to end users via phone,...


  • Winston-Salem, North Carolina, United States Domino's Franchise Full time

    Client Support Specialist RoleAre you seeking a position that offers flexible scheduling, a supportive workplace, and attractive compensation? Your search ends here! Join our team as a Client Support Specialist, where you will have the chance to assist clients and contribute to the preparation of our signature pizzas. Our local franchise prioritizes...


  • Winston-Salem, North Carolina, United States K2 Staffing Full time

    Job Description**Job Summary**K2 Staffing is seeking a highly skilled IT Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support to clients via...


  • Winston-Salem, North Carolina, United States InsideHigherEd Full time

    Client Success Analyst OverviewThe Client Success Analyst is responsible for delivering prompt resolutions to user-related computer, application, and network challenges to maintain operational efficiency. This role includes providing support through various channels such as on-site visits, electronic communication, and telephonic assistance to resolve...


  • Winston-Salem, North Carolina, United States SMART START OF FORSYTH COUNTY Full time

    Job OverviewPosition Title: Early Childhood Education Support SpecialistDepartment: Program OperationsReports To: Manager of Teaching and Learning Support ServicesEmployment Status: Non-ExemptOrganization Overview:Smart Start of Forsyth County (SSFC) has been a cornerstone in enhancing early childhood education since its inception in 1994. With a robust...


  • Winston-Salem, North Carolina, United States InsideHigherEd Full time

    Client Success Analyst OverviewThe Client Success Analyst is responsible for delivering prompt resolutions to user-related technical issues, including computer, application, and network challenges, to maintain operational efficiency. This role encompasses various support methods such as on-site assistance, electronic communication, and telephonic support to...


  • Winston-Salem, North Carolina, United States Robinson & Lawing, LLP Full time

    Position: Legal Support Specialist at Robinson & Lawing, LLPCompany Overview: A reputable law firm focusing on Workers' Compensation and Employment Law.Seeking a knowledgeable Legal Support Specialist to assist senior legal professionals.The ideal applicant should have a background in legal support and case management.Key responsibilities...


  • Winston-Salem, North Carolina, United States Onelife Health Systems Llc Full time

    Position OverviewOnelife Health Systems LLC is in search of skilled and certified Mental Health and Substance Abuse Mobile Crisis Specialists. The role involves delivering comprehensive support, services, and therapeutic interventions aimed at ensuring effective crisis management, stabilization, and prevention.Mobile Crisis Services are accessible around the...

  • IT Support Specialist

    2 weeks ago


    Winston-Salem, North Carolina, United States Axiom Technologies Full time

    Axiom Technologies is a global provider of IT services, dedicated to supporting medium to large-scale enterprises. We are committed to fostering an inclusive workplace and encourage applicants from diverse backgrounds to apply.Key Responsibilities:Investigate and resolve software and hardware challenges.Diagnose and troubleshoot technical problems, including...

  • IT Support Specialist

    2 weeks ago


    Winston-Salem, North Carolina, United States Axiom Technologies Full time

    Axiom Technologies is a leading provider of IT services, dedicated to supporting medium to large-scale enterprises. We pride ourselves on being an Equal Opportunity Employer, welcoming applicants from diverse backgrounds and genders, including Aboriginal and Torres Strait Islander candidates.Key Responsibilities:Investigate and resolve software and hardware...


  • Winston-Salem, North Carolina, United States Axiom Technologies Full time

    Axiom Technologies is a global provider of IT services, catering to medium and large enterprises. We are committed to fostering an inclusive workplace and encourage candidates from diverse backgrounds to apply.Key Responsibilities:Investigate and identify solutions for software and hardware challenges.Diagnose and resolve technical issues, including user...


  • Winston-Salem, North Carolina, United States MyCareer+ Full time

    Job OverviewPOSITION SUMMARY:The role of the IT Support Analyst is crucial in maintaining seamless computer operations, enabling end users to perform their tasks effectively. This position involves managing incoming help requests, prioritizing them, documenting the issues, and actively working towards their resolution. The analyst will utilize diagnostic...

  • IT Support Specialist

    2 weeks ago


    Winston-Salem, North Carolina, United States Axiom Technologies Full time

    Axiom Technologies is a prominent Global IT Services provider catering to medium and large-scale enterprises. For more details about our services, please visit our website.Axiom Technologies is committed to fostering a diverse workplace and encourages applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander...

  • IT Support Specialist

    2 weeks ago


    Winston-Salem, North Carolina, United States Axiom Technologies Full time

    Axiom Technologies is a prominent IT Services provider dedicated to assisting medium to large-scale organizations. We advocate for diversity and inclusion in our hiring practices, welcoming applicants from all backgrounds and genders, including Aboriginal and Torres Strait Islander candidates.Key Responsibilities:Investigate and determine solutions for...

  • IT Support Specialist

    2 weeks ago


    Winston-Salem, North Carolina, United States Axiom Technologies Full time

    Axiom Technologies stands as a prominent Global IT Services partner, dedicated to assisting medium to large-scale enterprises. For further insights into our operations, please explore our website.Axiom Technologies is committed to fostering an inclusive workplace and encourages applications from individuals of diverse backgrounds, including Aboriginal and...


  • Winston-Salem, North Carolina, United States MyCareer+ Full time

    Job OverviewPOSITION SUMMARY:The role of the IT Support Analyst is critical in maintaining seamless computer operations, enabling end users to effectively perform their tasks within the organization. This position involves managing incoming support requests, prioritizing them, documenting issues, and actively resolving user inquiries. Problem-solving may...

  • IT Support Specialist

    2 weeks ago


    Winston-Salem, North Carolina, United States Axiom Technologies Full time

    Axiom Technologies stands as a premier Global IT Services partner, dedicated to serving medium to large-scale enterprises. For further insights into our operations, please explore our website.Axiom Technologies is committed to fostering an inclusive workplace and encourages applicants from diverse backgrounds and genders to apply, including Aboriginal and...

  • IT Support Specialist

    2 weeks ago


    Winston-Salem, North Carolina, United States Axiom Technologies Full time

    Axiom Technologies is a prominent Global IT Services provider catering to medium and large-scale enterprises. For more insights into our operations, please visit our website.Axiom Technologies is committed to being an Equal Opportunity Employer and welcomes applicants from diverse backgrounds and genders, including Aboriginal and Torres Strait Islander...