Clinical Assistant

6 days ago

South Bend, Indiana, United States Summit Health Full time

About the Role

We are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at Summit Health. As a Medical Support Specialist, you will play a critical role in ensuring the smooth operation of our healthcare services.

Key Responsibilities

  • Prepare examination rooms and ensure they are stocked with necessary supplies.
  • Escort patients to examination rooms and maintain efficient patient flow.
  • Prepare pertinent information for patient visits and ensure accurate documentation.
  • Communicate effectively with patients, physicians, and other healthcare professionals.
  • Answer phone calls and direct them to the appropriate personnel.
  • Schedule appointments and maintain accurate records.
  • Stock examination rooms with necessary supplies and maintain a clean and organized environment.
  • Assist with ordering and maintaining supplies as assigned.
  • Reconcile encounters daily and accurately, according to policy guidelines.
  • Effectively communicate problems, concerns, or issues to the Supervisor and/or Manager.
  • Understand and perform within the scope of practice.
  • Obtain vital signs and document them accurately in the Electronic Health Record (EHR).
  • Review and update medication lists and document new allergies in the EHR.
  • Employ appropriate use of Tasking in the EHR.
  • Enter orders and schedules appointments in the Practice Management System (PMS) and EHR.
  • Provide referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
  • Adhere to universal safety precautions when administering medications and disposing of medical waste.
  • Maintain proficiency with department-specific equipment and report malfunctions promptly.
  • Facilitate transition of care to UCC/Hospital.
  • Demonstrate flexibility with various work schedules.

Requirements

  • High School Graduate/GED or Equivalent Work or Vocational/Technical School/Diploma, required.
  • 0-1 year related work experience, required. 2-4 years related work experience, preferred.
  • Medical Assistant certification, required.
  • Basic Life Support (BLS) or within 30 days of hire, required.
  • Ability to communicate in English, both orally and in writing, required.
  • Ability to organize and perform multiple tasks in a timely manner, required.
  • Basic proficiency in computer use, required.
  • Ability to commute to satellite offices as needed, required.

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