Patient Access Representative Senior

3 days ago


San Antonio, Texas, United States Christus Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative Senior to join our team at Christus Health. As a key member of our patient access team, you will be responsible for ensuring seamless patient access to our healthcare services.

Key Responsibilities
  • Submit insurance claims to third-party payors electronically and on paper, following up on unpaid claims to resolution.
  • Evaluate and process accounts for adjustments, charity, outside assistance, or bad debt, analyzing accounts to ensure full reimbursement and satisfying patient and/or insurance company inquiries.
  • Collect balances due from patients using phone calls, personal contact, statements, letters, or third-party services.
  • Receive, process, and respond to correspondence or phone inquiries from patients, guarantors, insurance companies, attorneys, and other stakeholders.
  • Compile data, track results, and report to management, providing insights to inform business decisions.
  • May be assigned specialty responsibilities in areas such as refunds, reconciliation, balancing, and/or posting, as well as data collection and analysis.
  • Handle difficult patient account management issues referred by other staff.
  • Assist managers with various duties, including review of write-offs, adjustments, refunds, and discounts, coordinating work group activities, and training of other staff.
Requirements
  • High School Diploma
Work Type

Full Time



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