Patient Access Representative III
8 hours ago
We are seeking a highly skilled Patient Access Representative III to join our team at Conifer Health Solutions. As a key member of our Patient Access Operations team, you will be responsible for a wide range of duties in support of departmental efficiencies, including registration, patient pre-admission and admission, reception and discharge functions, and arranging support Hospital services requested by patients through referrals.
Key Responsibilities- Greet customers and provide world-class customer service, completing full patient registration at date of service and adhering to financial & cash control policies & procedures.
- Thoroughly explain and secure Hospital & patient legal forms, scan Protected Health Information, and create and file patient information packets/folders for upcoming Hospital services.
- Provide full patient financial counseling, education & referrals, employing and completing all patient liability collection escalations through proper, compliant patient liability collection techniques before, during & after date of service.
- Secure medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verify insurance, benefits, coverage & eligibility, and complete assigned registration financial clearance work lists activities.
- Perform thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, lead shift Patient Access Operations, and collaborate with Department leaders in process and operational excellence.
- High School Diploma or GED required.
- 2-4 years experience in medical facility, health insurance, or related area.
- 2+ years in Patient Access preferred.
- Some college coursework is preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to sit at computer terminal for extended periods of time.
- Occasionally lift/carry items weighing up to 25 lbs.
- Frequent prolonged standing, sitting, and walking.
- Occasionally push a wheelchair to assist patients with mobility problems.
Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare.
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