Patient Access Representative II

3 days ago


San Antonio, Texas, United States Conifer Health Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.

Key Responsibilities:
  • Greets patients and families, providing a warm and welcoming experience, while adhering to Conifer Standards of Care.
  • Completes full patient registration at date of service, ensuring accurate and timely collection of demographic information.
  • Explains and secures hospital and patient legal forms, including Advance Directives, Conditions of Service, and Consent for Treatment.
  • Assists with scheduling diagnostic procedures, enters data in scheduling systems, and provides customers with appointment instructions.
  • Educates patients about patient financial liabilities, employs proper and compliant patient liability collection techniques, and performs hospital cash reconciliation and secured payment entry.
  • Secures medical necessity checks and verification, verifies insurance, benefits, coverage, and eligibility, and completes assigned registration financial clearance work lists activities.
Requirements:
  • High School Diploma or GED required.
  • 0-1 year in a customer service role.
  • 0-1 year administrative experience in a medical facility, health insurance, or related area preferred.
  • Some college coursework is preferred.
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Hospital administration.
  • Can work in patient care locations which include potential exposure to life-threatening patient conditions.


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