Operations Coordinator

4 weeks ago


New York, New York, United States Tik Tok Full time

About the Role:

TikTok is committed to creating an inclusive and safe online community. As a key member of our Trust and Safety team, you will play a vital role in ensuring the well-being of our users.

Key Responsibilities:

  • Assist in the coordination and implementation of employee wellbeing program initiatives for in-house teams and partner locations.
  • Collaborate with vendor clinicians to monitor wellbeing productivity targets and workload assignments.
  • Gain knowledge of site-specific needs to recommend effective wellbeing programming interventions.
  • Provide support in delivering evidence-based wellbeing solutions and recommendations to internal teams and external stakeholders.
  • Organize and deliver psychoeducational training on mental health topics in the region.
  • Participate in wellbeing-related engagements, including regular business reviews and partner meetings.
  • Support compliance efforts with country or region-specific legal and regulatory standards related to employee psychological health and safety.

Requirements:

  • Basic understanding of operations metrics and structure.
  • Interest in supporting evidence-based health and wellbeing programs and initiatives in a corporate context.
  • Background or interest in health psychology, behavioral science, or a related field.
  • Experience in providing consultancy on complex topics to a range of stakeholders.
  • Interest in learning about outsourced business partnership models.
  • Familiarity with trust and safety operations workflows and behavior change interventions.

About TikTok:

TikTok is a global community that connects people from all over the world. Our mission is to inspire creativity and bring joy to our users. We are committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.



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