Lead Instrument Technician
4 days ago
Guitar Center is a music retailer that provides high-quality instruments, equipment, and lessons to musicians of all levels. Our mission is to nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music.
Job DescriptionWe are seeking a skilled Lead Instrument Technician to join our team. As a key member of our maintenance department, you will be responsible for providing exceptional customer service while ensuring the highest level of craftsmanship in repairing and maintaining customer-owned instruments.
Responsibilities- Interact with customers to provide a positive experience and ensure their satisfaction with our services
- Service customer-owned instruments with precision and attention to detail
- Maintain store-owned gear as requested
- Complete warranty repair work in a timely and efficient manner
- Assist in training new technicians and sharing knowledge to improve overall performance
- Demonstrated expertise in repairing guitars and other stringed instruments
- Strong understanding of musical theory and instrument construction
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- High school diploma or equivalent required; post-secondary education preferred
We offer a competitive salary of $60,000 per year, plus benefits including medical, dental, and vision coverage, 401(k) matching, paid time off, and opportunities for professional growth and development.
What We OfferAs a Lead Instrument Technician at Guitar Center, you will enjoy a dynamic and supportive work environment that fosters creativity, collaboration, and continuous improvement. You will have the opportunity to work with a diverse range of instruments and techniques, develop your skills and expertise, and contribute to the success of our company.
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