Musical Instrument Repair Specialist

3 days ago


High Point, North Carolina, United States Guitar Center Full time

Guitar Center, a leading music retailer, seeks an experienced Musical Instrument Repair Specialist to join its team.

Company Overview

At Guitar Center, we empower our staff to find their own individual sound and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of creating music. Our mission is to develop and nurture lifelong musicians while creating inclusive environments that put our customers first.

About This Role

This position offers a unique opportunity for a skilled instrument repair technician to provide high-quality maintenance and repair services on customer-owned instruments and store inventory. As our ideal candidate, you will be passionate about delivering exceptional customer experiences, taking initiative to capitalize on work opportunities, and continually building business through great customer service and quality work.

Salary and Benefits

We offer a competitive salary range of $45,000 - $65,000 per year, based on experience. In addition to a base salary, benefits include medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Key Responsibilities
  • Interact with customers to ensure a positive experience and address any concerns or issues
  • Provide high-quality maintenance and repair services on customer-owned instruments and store inventory
  • Maintain store-owned gear as requested and complete warranty repair work
  • Assist in maintaining specific store inventory and contribute to business growth through excellent customer service and quality work
Requirements

To succeed in this role, you will need:

  • A skilled understanding of repairing guitars
  • Fundamental product knowledge of Guitar Center products (a plus)


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