Music Instrument Repair Specialist

5 days ago


High Point, North Carolina, United States Guitar Center Full time
Repair Technician Role at Guitar Center

Guitar Center is seeking a skilled Music Instrument Repair Specialist to provide exceptional maintenance and repair services for customer-owned instruments. As part of our team, you will play a vital role in ensuring that our customers' musical experiences are met with high-quality craftsmanship.

Job Description:
  • Interact with customers to deliver an outstanding customer experience, responding to their needs and concerns with professionalism and expertise.
  • Servicing customer-owned instruments with precision and care, utilizing your knowledge of music instruments to resolve technical issues efficiently.
  • Maintaining store-owned equipment as requested, adhering to quality control standards.
  • Completing warranty repair work with attention to detail and timeliness.
Required Skills and Qualifications:
  • Demonstrated expertise in repairing guitars, with a strong understanding of instrument mechanics and electronics.
  • Ability to effectively communicate with customers and colleagues, providing clear explanations of repair processes and timelines.
  • Familiarity with Guitar Center products, including knowledge of features, benefits, and applications.
Estimated Salary:

$45,000 - $60,000 per year, depending on location and experience.

Benefits:
  • Competitive salary and performance-based bonuses.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Tuition reimbursement program for ongoing education and training.


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