Program Supervisor
4 weeks ago
Graham Windham is seeking a highly skilled and experienced Program Supervisor to lead our Family Treatment/Rehabilitation Program. As a key member of our team, you will be responsible for providing clinical and administrative supervision to case planners and support staff, ensuring the delivery of high-quality services to families at risk of removal of children to foster care.
Key Responsibilities:
- Participate in Clinical Diagnostic Team (CDT) meetings and ensure that clinical decisions meet best practice standards and contractual requirements.
- Handle case-related crises, including incidents involving reports to the State Central Registry.
- Coordinate unit staff meetings and ensure efficient administrative procedures are in place.
- Ensure appropriate utilization of State and City databases.
- Support the implementation and integration of Solution Based Casework and Motivational Interviewing in all case assessments and action plans.
- Provide ongoing management, direction, and support to staff, ensuring correct implementation of Agency policies and procedures.
- Participate in continued SBC training, coaching, and certification process.
- Support staff on home visits, internal case conferences, and external Elevated Risk and Safety conferences.
- Assist in the facilitation of Family Team Conferences.
- Ensure timely completion of mandated reports and documentation of all case activities.
- Conduct monthly supervisory casework reviews to ensure compliance with FTR program mandates.
- Utilize clinical reviews, consumer satisfaction surveys, and quality assurance processes to assess service delivery.
Requirements:
- Masters degree required.
- 3 years' supervisory experience.
- Bilingual English/Spanish preferred.
- Excellent organizational, written, and communication skills.
- Proficient in MS Office, NYS Connections, and Promis.
- Commitment to work from a strength-based, youth and family development perspective.
What We Offer:
- Salary: $65,000 - $68,000/annually.
- Potential to earn merit performance-based incentive for eligible staff.
- Comprehensive benefits package.
- Professional development opportunities.
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