Employee Benefits Specialist

2 weeks ago


Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time

Position Overview

The HR Benefits Administrator is responsible for managing a variety of administrative and technical tasks related to the daily operations of employee benefit programs, including health, dental, vision, life insurance, disability, and retirement plans.

About Covenant Health

Covenant Health stands as East Tennessee's leading healthcare network, comprising 10 hospitals and over 85 outpatient and specialty services. As a community-owned, not-for-profit healthcare system, we are the largest employer in the region, with a workforce exceeding 11,000 individuals.

Key Responsibilities

  • Compile and monitor various data concerning employee benefits plans and programs, addressing any discrepancies in accounts, premium payments, payroll deductions, enrollments, cancellations, claims, and adjustments.
  • Provide assistance to employees regarding benefit plan inquiries through in-person interactions and phone communications.
  • Coordinate with multiple insurance vendors to facilitate the exchange of information, including enrollments, premiums, billing, and plan communications.
  • Support the implementation of new benefit initiatives as necessary.
  • Ensure that new hire packet information is current and accurate.
  • Present benefits information to new employees as required.
  • Prepare materials for the annual enrollment process and assist in its planning.
  • Verify and relay termination information to the COBRA administrator and relevant carriers.
  • Manage file maintenance and scanning tasks.
  • Conduct special projects as assigned and generate necessary documentation.
  • Compile benefit summaries for recruitment purposes.
  • Update the benefits section on the employee intranet and maintain benefits summaries on shared drives.
  • Notify employees of changes in employment status and provide relevant benefits information.
  • Input new hire and qualifying event enrollments into the benefits module and relevant websites.
  • Run weekly reports to ensure accurate deduction information is transferred to payroll.
  • Process Medicare COB information across all facilities.
  • Maintain monthly reports regarding dependents reaching age limits for coverage.
  • Assist with uploading retirement contribution data to relevant financial platforms.

Qualifications

Education: A high school diploma or GED is preferred, with a preference for candidates holding a bachelor's degree.

Experience: A minimum of two years of office-based administrative or technical experience is required. Proficiency in computer skills, data entry, and familiarity with spreadsheet software (Excel) is essential. Knowledge of auditing, bookkeeping, and financial standards is highly desirable. Experience in employee benefits administration is preferred but not mandatory.

Licensure: No specific licensure is required.



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