Service Representative

1 week ago


Detroit, Michigan, United States Northwood, Inc. Full time
Job Summary:

We are seeking a highly motivated Service Representative - Benefit Coordination to join our team at Northwood, Inc.

The successful candidate will be responsible for coordinating benefits and ensuring seamless communication between customers and our team.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues related to benefits and durable medical equipment
  • Collaborate with cross-functional teams to ensure accurate and timely processing of claims
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction
Requirements:
  • Minimum 1 year of experience in customer-facing roles or benefits administration
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Estimated Salary:

$50,000 - $65,000 per year

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