Customer Service Representative
7 days ago
About Us
Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Recruit Monitor. As a key member of our support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns in a professional and timely manner.
Key Responsibilities- Respond to customer calls and emails regarding prescription benefits, use planning, formulary, costs, and condition of purchases and cases or questions.
- Maintain accurate records of customer interactions and provide necessary information to resolve issues.
- Determine problems and interact services and steps to consumers, drug stores, and medical doctors with prescribed orders and reorders.
- Make outgoing calls to consumers on prescribed orders and payment issues.
This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. If you have a passion for delivering excellent customer service and are looking for a challenging yet rewarding career opportunity, we encourage you to apply.
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Customer Service Representative
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Customer Service Representative
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