Tax Operations Supervisor

4 weeks ago


Wilmington, Delaware, United States State of Delaware Full time
Job Summary

The Tax Operations Supervisor is responsible for managing a team of professionals within the Accounts Management unit at the State of Delaware. This role involves overseeing the management of critical business functions, including customer contact, accounting, and UI trust fund management.

Key Responsibilities
  • Evaluates operations and performance of professional staff involved in the UI Tax Program or similar tax programs.
  • Supervises two or more merit full-time positions, including planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
  • Ensures compliance with applicable laws, rules, regulations, standards, policies, and procedures.
  • Makes recommendations for new or revised UI processes and procedures to facilitate effectiveness and compliance.
  • Participates in the development or modification of UI program systems.
  • Provides technical UI assistance to Deputy Attorney General in litigation matters.
  • Prepares statistical, financial, and/or narrative reports.
  • Uses automated information systems and computer software to research, review, evaluate, and report on financial data.
Requirements
  • One year of experience in auditing, examining, preparing, analyzing, or reconciling financial accounts and ensuring compliance with applicable laws, rules, regulations, standards, policies, and procedures.
  • One year of experience in preparing financial summaries and reports that clearly and accurately document findings, supporting facts, and recommendations.
  • Six months of experience in analyzing tax discrepancies or related problems, developing alternatives, recommending, and advising on solutions.
  • Coursework, training, and/or work experience in staff supervision, including performing as a lead worker overseeing the work of others.
Working Conditions

This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware's Alternative Work Arrangement Policy.

A satisfactory criminal background check is required as a condition of hire.



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