Scheduling Coordinator
4 weeks ago
Momentum, a leading nonprofit provider of direct support for individuals with developmental and intellectual disabilities in Southern California, is seeking a highly skilled Scheduling Administrator to join its team.
The successful candidate will collaborate with parents, therapists, and therapy leadership to manage the scheduling of clinic-based therapy sessions for children. This role will also support the maintenance and accuracy of the billing system for Momentum's Pediatric Programs and Services.
Key Responsibilities:
- Manage daily scheduling tasks, including appointment rescheduling, cancellations, location changes, and updates to appointment types.
- Ensure that all therapy staff schedules in the EMR system are accurate and up to date.
- Coordinate the booking of gym spaces for non-therapy programs and activities.
- Collaborate with Therapy Leadership to ensure therapists' schedules align with productivity expectations.
- Handle rescheduling of canceled therapy sessions.
- Schedule new clients and provide intake updates on available appointment slots.
- Assist with scheduling and follow-up for Independent Educational Evaluations (IEE).
- Enter family information into the EMR system and upload all relevant documents to both the EMR and Common Data client chart.
- Maintain consistent communication with parents and therapy leadership regarding ongoing scheduling operations.
- Regularly update client records to keep all system information current and accurate.
Requirements:
- High school diploma or equivalent, required.
- Bilingual in English/Spanish, strongly preferred.
- Experience working with children with special needs, highly desired.
- Strong attention to detail, organizational skills, and ability to prioritize with changing situations.
- Ability to recognize and problem solve.
- Ability to work in a fast-paced environment.
- Successfully pass all post-offer, pre-employment screening requirements, including criminal background check, physical exam, drug screening, and provide proof of eligibility to work in the United States.
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