PSC Site Coordinator
3 weeks ago
We are seeking a highly skilled and detail-oriented Patient Service Center (PSC) Site Coordinator to join our team at LabCorp. This role is responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area.
The ideal candidate will have a valid California issued Phlebotomy License and previous experience as a phlebotomist, with a strong background in providing exceptional customer service. They will be able to work independently or in a team environment and be comfortable working under minimal supervision.
Key Responsibilities:
- Manage and monitor patient flow, wait times, inventory levels, and information logs
- Monitor monthly productivity reports and report any deviations as necessary
- Address any customer service related issues in a prompt and respectful manner
- Promote team work, cohesiveness, and effective communication among coworkers
- Perform blood collections by venipuncture and capillary techniques for all age groups
- Collect specimens for drug screens, paternity tests, alcohol tests, etc.
- Perform data entry of patient information in an accurate and timely manner
- Process billing information and collect payments when required
- Prepare all collected specimens for testing and analysis
- Administrative and clerical duties as necessary
Requirements:
- Valid California issued Phlebotomy License
- Previous experience as a phlebotomist
- Strong background in providing exceptional customer service
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Flexibility to work overtime as needed
Benefits:
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, STD/LTD, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement, and employee stock purchase plan.
Casual, PRN, and part-time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) plan only.
LabCorp is proud to be an Equal Opportunity Employer and does not discriminate based on race, religion, color, national origin, gender, family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
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