Business Operations Coordinator

4 weeks ago

Tampa FL USA, United States Citigroup Inc Full time
Job Summary

The Business Coordinator is an entry-level position responsible for contributing to the overall administrative activities of a business. These tasks may include participation in external audits, business continuity activities, or addressing regulatory issues. The Business Coordinator may also participate in activities such as tracking business financials, managing employee headcount, or coordinating other administrative needs. The overall objective of this role is to ensure the business functions in a seamless and effective manner.

Key Responsibilities
  • Administrative Support: Act as a support coordinator for administrative functions and a source of information for various departments, keeping each unit up-to-date on the activities of the others.
  • Record Management: Maintain and monitor records of information pertaining to finance, business, head count, budgets, audits, reconciliation, payments, customer experience, etc.
  • Framework Development: Create and maintain a common framework across units, in partnership with other business coordinators.
  • Event Coordination: Assist departments with day-to-day administrative tasks and coordination of events such as senior leadership visits.
  • Customer Engagement: Engage with customers to address concerns and escalate to appropriate areas depending on the issue, seeing the problem through to resolution.
  • Project Support: Assist with various project management components as needed.
  • Business Initiatives: Identify and contribute to key business projects and initiatives across units.
  • Risk Assessment: Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
Requirements
  • Experience: 0-2 years of experience.
  • Skills: Expert mastery of PC and word processing, proven relationship management skills, and consistently demonstrates clear and concise written and verbal communication skills.
  • Education: Bachelor's Degree/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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