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Front Desk Representative

2 months ago

Panama City Beach, Florida, United States Krishna Ventures LLC Full time
Front Desk Agent Job Description

We are seeking a highly skilled and professional Front Desk Agent to join our team at Krishna Ventures LLC. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities:
  • Greeting and Check-in: Greet guests in a friendly and welcoming manner, and check them in efficiently and accurately.
  • Guest Services: Anticipate and address guests' needs, and resolve any problems or complaints in a professional and courteous manner.
  • Switchboard Operations: Operate the switchboard and assist with inquiries, and provide information to guests about hotel services and amenities.
  • Reservations and Front Office: Assist the reservations manager with taking reservations, and perform front office duties such as posting charges to guest accounts.
  • Teamwork and Communication: Collaborate and communicate with other internal departments to ensure guest satisfaction, and comply with company procedures and safety policies.
Requirements:
  • Education: High school diploma or suitable equivalent.
  • Experience: 1+ years Front Desk Agent experience preferred.
  • Skills: Well-groomed, professional appearance, outstanding written and verbal communication skills, team player, physically agile, and able to stand for extended periods.

We offer a competitive salary and benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.