Customer Service Representative

1 week ago


Ocala, Florida, United States The AMES Companies, Inc. Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The AMES Companies, Inc. in Ocala, FL.

Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and live chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and pricing to customers
  • Process orders and manage inventory levels
  • Collaborate with other departments to ensure customer needs are met
Requirements:
  • High School Diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and accuracy
What We Offer:

The AMES Companies, Inc. offers a comprehensive benefits package, including medical, dental, vision, 401(k), and life insurance. We also offer a competitive salary and opportunities for growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.



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