Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The AMES Companies, Inc. in Ocala, FL.
Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and pricing to customers
- Process orders and manage inventory levels
- Collaborate with other departments to ensure customer needs are met
- High School Diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong attention to detail and accuracy
The AMES Companies, Inc. offers a comprehensive benefits package, including medical, dental, vision, 401(k), and life insurance. We also offer a competitive salary and opportunities for growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
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