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Customer Service Representative

2 months ago

Ocala, Florida, United States UniFirst Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UniFirst. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Process customer orders and resolve any issues related to orders
  • Collaborate with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed customer satisfaction targets and quality standards
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in Microsoft Office
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A chance to work with a leading company in the uniform and facility services industry