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Customer Service Representative

2 months ago

Ocala, Florida, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm independent contractor agent team, you will play a vital role in providing exceptional customer service and support.

Responsibilities
  • Establish and maintain strong relationships with customers, providing personalized service and support as needed.
  • Use a customer-centric approach to educate customers about insurance options and develop leads, schedule appointments, and identify customer needs.
  • Market and promote State Farm insurance and financial services products to customers, leveraging your excellent communication and interpersonal skills.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Comprehensive health benefits package.
  • Paid time off (vacation and personal/sick days).
  • Opportunities for growth and advancement within our agency.
Requirements
  • Interest in marketing and sales, with a focus on customer needs.
  • Excellent written, verbal, and listening communication skills.
  • People-oriented and detail-oriented, with a proactive approach to problem-solving.
  • Able to learn and adapt to new computer functions and systems.
  • Ability to work effectively in a team environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing the next steps in the interview process.