Automotive Service Director

3 weeks ago


Shelby, North Carolina, United States Classic Ford - Shelby Full time
Job Overview

Classic Ford - Shelby is seeking an experienced Automotive Service Director to lead our service department at all locations.

The ideal candidate will have a proven track record of success in driving profitable growth and managing a team of technicians and service advisors.

Key Responsibilities
  • Oversee the daily operations of the service department, ensuring high-quality customer service and efficient operations.
  • Develop and implement strategies to increase service department profitability, including upselling services and products.
  • Monitor and control expenses related to the service department, including labor, parts, and supplies.
  • Create and maintain a positive and customer-focused environment, ensuring high levels of customer satisfaction and retention.
  • Develop and maintain relationships with key vendors to ensure the availability of quality parts at competitive prices.
  • Stay up-to-date with industry trends and developments, implementing new processes and technologies as needed.
Requirements
  • 5+ years of experience in automotive service management, preferably in a dealership environment.
  • Proven track record of success in driving profitable growth and managing a team.
  • Proficient in Microsoft Office and dealership management systems.
  • Strong leadership, communication, and organizational skills.
  • Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
  • Must be able to work flexible hours, including evenings and weekends.
Benefits

Classic Ford - Shelby offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and retirement plans.

The base salary for this position is $80,000 - $150,000 per year, with commission-based compensation paid semi-monthly.

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.



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