Automotive Service Director

4 days ago


Shelby, North Carolina, United States Classic Ford Full time

Job Summary: Classic Ford - Shelby is seeking an experienced Automotive Service Director to oversee the daily operations of our service department. As the Automotive Service Director, you will be responsible for managing a team of technicians and service advisors, ensuring high-quality customer service, and driving profitable growth.

Responsibilities:

  • Oversee the daily operations of the service department, including managing a team of technicians and service advisors.
  • Ensure that all service operations are performed efficiently and to high-quality standards.
  • Develop and implement strategies to increase service department profitability, including upselling services and products.
  • Monitor and control expenses related to the service department, including labor, parts, and supplies.
  • Create and maintain a positive and customer-focused environment, ensuring high levels of customer satisfaction and retention.
  • Develop and maintain relationships with key vendors to ensure the availability of quality parts at competitive prices.
  • Stay up-to-date with industry trends and developments, implementing new processes and technologies as needed.
  • Provide training and support to service department staff to ensure they are knowledgeable and capable of delivering high-quality service.
  • Handle and resolve customer complaints in a timely and professional manner.
  • Prepare, monitor, and analyze monthly and annual service department budgets.
  • Maintain accurate records of all transactions and interactions within the service department.

Requirements:

  • 5+ years of experience in automotive service management, preferably in a dealership environment.
  • Proven track record of success in driving profitable growth and managing a team.
  • Proficient in Microsoft Office and dealership management systems.
  • Strong leadership, communication, and organizational skills.
  • Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
  • Must be able to work flexible hours, including evenings and weekends.
  • High school diploma or equivalent, college degree preferred.

EEOC Statement: Classic Ford - Shelby is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. We value diversity and welcome candidates from all backgrounds to apply.



  • Shelby, North Carolina, United States Classic Ford Full time

    Job SummaryClassic Ford - Shelby is seeking an experienced and skilled Automotive Service Director to oversee the daily operations of our service department at all locations. As the Automotive Service Director, you will be responsible for managing a team of technicians and service advisors, ensuring high-quality customer service, and driving profitable...


  • Shelby, North Carolina, United States Classic Ford Full time

    Job Summary:Classic Ford - Shelby is seeking an experienced Automotive Service Director to oversee the daily operations of our service department at all locations.The ideal candidate will have a proven track record of success in driving profitable growth and managing a team of technicians and service advisors.Key Responsibilities:Oversee the daily operations...


  • Shelby, North Carolina, United States Classic Ford - Shelby Full time

    Job OverviewClassic Ford - Shelby is seeking an experienced Automotive Service Director to lead our service department at all locations.The ideal candidate will have a proven track record of success in driving profitable growth and managing a team of technicians and service advisors.Key ResponsibilitiesOversee the daily operations of the service department,...


  • Shelby, North Carolina, United States Classic Ford Full time

    Job Summary:Classic Ford is seeking an experienced Automotive Service Technician to join our team in Shelby, North Carolina. As a Service Technician, you will be responsible for performing maintenance and repairs on a variety of vehicles, including cars, trucks, and SUVs.Key Responsibilities:Diagnose and repair vehicle malfunctions and issues on a variety of...


  • Shelby, North Carolina, United States Classic Ford - Shelby Full time

    Job OpportunityClassic Ford - Shelby is seeking a skilled Automotive Service Technician to join our team at our dealership in Shelby, North Carolina.This is a full-time, hourly position in the Auto industry that requires skilled labor and contracting skills.Key ResponsibilitiesDiagnose and repair vehicle malfunctions and issues on a variety of makes and...


  • Shelby, North Carolina, United States Classic Ford Full time

    Job Summary:Classic Ford is seeking an experienced Automotive Service Technician to perform maintenance and repairs on a variety of vehicles, including cars, trucks, and SUVs.This is a full-time, hourly position in the Auto industry that requires skilled labor and contracting skills.Responsibilities:Diagnose and repair vehicle malfunctions and issues on a...


  • Shelby, North Carolina, United States Renaldo Auto Mall Full time

    AUTOMOTIVE USED CAR SERVICE TECHNICIANSWe are seeking a skilled Automotive Service Technician to join our team at Renaldo Auto Mall in Shelby, NC. As a key member of our service center, you will be responsible for performing multi-point inspections, diagnosing malfunctions, and efficiently repairing automotive systems.What We Offer:Competitive Pay...


  • Shelby, North Carolina, United States Private Full time

    Job SummaryWe are seeking an experienced Automotive Sales Manager to lead our Import Sales Department at our Western North Carolina Import Dealership. The ideal candidate will have a proven track record of sales success, strong leadership skills, and the ability to motivate and educate sales teams.Key Responsibilities- Hire, train, and motivate sales team...


  • Shelby, North Carolina, United States Private Full time

    Job Title: Automotive Sales ManagerWe are seeking an experienced Automotive Sales Manager to lead our Import Sales Department at our Western North Carolina dealership. As a key member of our team, you will be responsible for driving sales growth, managing sales staff, and developing strategies to achieve dealership goals.Responsibilities:Hire, train, and...


  • Shelby, North Carolina, United States Renaldo Auto Mall Full time

    We are seeking a skilled Automotive Service Technician to join our team at Renaldo Auto Mall in Shelby, NC. As a Service Technician, you will be responsible for performing multi-point inspections, diagnosing malfunctions, and efficiently repairing automotive systems. You will also be expected to explain mechanical diagnoses and required repairs to service...


  • Shelby, North Carolina, United States Renaldo KIA Full time

    We are seeking an experienced Service Technician to join our team at Renaldo Kia. As a Service Technician, you will be responsible for performing vehicle repair and maintenance work in accordance with dealership and factory standards.Responsibilities:Perform vehicle repair and maintenance work as assignedCommunicate with service advisors regarding work...


  • Shelby, North Carolina, United States Renaldo Honda Full time

    Renaldo Honda Sales Manager Job DescriptionRenaldo Honda, a well-established North Carolina Honda dealership, is seeking an experienced Sales Manager to lead our sales team. As a Sales Manager, you will be responsible for driving sales growth, managing sales staff, and developing strategies to achieve dealership goals.Key Responsibilities:Hire, train, and...


  • Shelby, North Carolina, United States Renaldo Honda Full time

    Renaldo Honda Sales Manager Job DescriptionAs a Sales Manager at Renaldo Honda, you will be responsible for leading our sales team to achieve exceptional results. We are seeking a highly motivated and experienced individual to join our team and contribute to our success.Key Responsibilities:Hire, train, and motivate sales team members to achieve sales...


  • Shelby, North Carolina, United States Private Full time

    Join Our Team as a Sales ManagerWe are a well-established Import dealership located on the fringe of a major metropolitan city and are seeking an experienced Sales Manager to lead our Import Sales Department.Key Responsibilities:Hire, train, and motivate sales team members to achieve sales targets.Develop and implement sales strategies to increase sales...

  • Automotive Technician

    2 weeks ago


    Shelby, North Carolina, United States Classic Ford Full time

    Job Summary:Classic Ford is seeking an experienced Automotive Service Technician to perform maintenance and repairs on a variety of vehicles. This is a full-time, hourly position in the Auto industry that requires skilled labor and contracting skills.Key Responsibilities:Diagnose and repair vehicle malfunctions and issues on a variety of makes and...

  • Sales Director

    5 days ago


    Shelby, North Carolina, United States Classic Ford Full time

    Classic Ford of Shelby is seeking a top-performing sales leader to join our sales department in a leadership capacity. As a sales director, you will work closely with upper management and sales associates to ensure the business meets its objectives.Key Responsibilities:Develop relationships with employees and customers to enhance the sales processBuild a...


  • Shelby, North Carolina, United States Main Street Auto Full time

    Job SummaryMain Street Auto is seeking a skilled and enthusiastic Heavy Duty Tire Technician to join our team. As a Tire Technician, you will play a crucial role in providing exceptional service to our customers by performing tire installations, repairs, and maintenance.Key ResponsibilitiesTire Installation: Mount, balance, and install tires on a variety of...

  • Parts Director

    2 weeks ago


    Shelby, North Carolina, United States Classic Ford Full time

    Parts Manager Job DescriptionMills Automotive Group is seeking a dynamic and results-driven Parts Manager to lead our parts department. As a key member of our team, you will work closely with upper management and sales associates to ensure the business needs are met.Responsibilities:Ensure all employees adhere to their assigned work schedules and follow our...


  • Shelby, North Carolina, United States Renaldo KIA Full time

    Automotive Sales OpportunityWe are seeking a highly motivated and results-driven Sales Associate to join our team at Renaldo Kia in Shelby, NC. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, meeting sales targets, and contributing to the success of our dealership.Key Responsibilities:Develop and maintain strong...

  • Parts Director

    4 weeks ago


    Shelby, North Carolina, United States Classic Ford Full time

    Job Title: Parts ManagerWe are seeking a highly motivated and experienced Parts Manager to lead our parts department at Classic Ford. As a key member of our team, you will be responsible for ensuring the efficient operation of our parts department, providing excellent customer service, and driving sales growth.Key Responsibilities:Manage and supervise the...