Customer Service Receptionist at Berglund Ford

2 weeks ago


Salem, Oregon, United States Berglund Ford Mazda Full time
Position Overview

As a vital member of our team, the Service Receptionist/Scheduler plays a crucial role in ensuring exceptional customer experiences at Berglund Ford Mazda.

Key Responsibilities:

Reception Duties:

  • Welcome and assist guests with a friendly demeanor.
  • Manage incoming phone calls by screening and directing them appropriately.
  • Provide accurate information to customers in-person, over the phone, or via email.
  • Execute various clerical tasks, including filing and photocopying, as required by management.

Service Cashier Responsibilities:

  • Attend to customers at the cashier window, addressing inquiries and explaining procedures or policies.
  • Accurately compute and document transaction totals.
  • Reconcile the cash drawer at the conclusion of each shift.
  • Issue receipts, refunds, credits, or change as necessary.
  • Compile and maintain essential non-monetary reports and records.
Qualifications:
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Previous experience in a customer service role is preferred.


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