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Automotive Service Receptionist

2 months ago

Salem, Oregon, United States Berglund Ford Mazda Full time
Position Overview

As a vital member of our team, the Service Receptionist/Scheduler plays a crucial role in ensuring exceptional customer service and operational efficiency at Berglund Ford Mazda.

Key Responsibilities:

Reception Duties:

  • Welcome and assist guests with a friendly demeanor.
  • Manage incoming phone calls by screening and directing them appropriately.
  • Provide precise information to customers in-person, over the phone, or via email.
  • Perform various clerical tasks, including filing and photocopying, as assigned by management.

Service Cashier Responsibilities:

  • Engage with customers at the cashier window, addressing inquiries and explaining procedures or policies.
  • Accurately compute and document transaction totals.
  • Ensure the cash drawer is balanced at the end of each shift.
  • Issue receipts, refunds, credits, or change as required.
  • Maintain and compile non-monetary reports and records.
Qualifications:
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks efficiently.
  • Attention to detail and accuracy in financial transactions.