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Customer Service Specialist

2 months ago

Salem, Oregon, United States Scooter's Coffee Full time
About Scooter's Coffee

Scooter's Coffee is a specialty coffee company that has distinguished itself as one of the premiere coffee companies in the industry. We are committed to serving high-quality coffee and providing excellent customer service.

Job Summary

We are seeking a skilled Barista to join our team. As a Barista, you will be responsible for preparing and serving high-quality coffee drinks, as well as providing exceptional customer service to our guests.

Key Responsibilities
  • Prepare and serve high-quality coffee drinks to our guests, including espresso-based drinks, pour-overs, and other specialty coffee drinks.
  • Provide exceptional customer service to our guests, including greeting them warmly, taking orders accurately, and handling customer complaints in a professional manner.
  • Maintain a clean and organized workspace, including the coffee bar, equipment, and surrounding areas.
  • Operate point-of-sale system to process transactions and manage cash handling.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements
  • Passion for coffee and customer service
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with others
  • Basic math skills and accuracy with cash handling
What We Offer
  • Competitive hourly wage
  • Opportunities for advancement
  • Free specialty drink on shift
  • Employee discount on all other drinks, food, and merchandise