Associate Director for Residential Life

4 weeks ago


San Jose, California, United States San Jose State University Full time
Job Summary

The Associate Director for Residential Life is a key leadership position responsible for overseeing the Live-in Professional and Paraprofessional Team, as well as the training, programming, and supervision to meet the needs of campus residents.

Key Responsibilities
  • Develops and supervises the Live-In Residential Life Program, including the formulation of residence policies, establishment of residence hall governance, and overall responsibility for rules and regulations governing campus-housing units.
  • Establishes goals and policies for the Residential Life area and department, including definition of short- and long-range objectives and preparation of related budgets.
  • Assists with coordination of annual benchmarking student satisfaction and Resident Advisor surveys, and facilitates the review of data with University Housing Leadership and the application of feedback to current services.
  • Directs and supervises key Residential Life staff, including three Assistant Directors, one Case Manager, and up to 12 Residential Life Coordinators.
  • Oversees the coordination of the Resident Advisor program, including recruitment, selection, orientation, training, and evaluation of up to 160 Resident Advisors.
  • Supervises Residential Life personnel, including periodic reviews and evaluation, planning, and overall development of on-going staff training, and the provision for appropriate staff development opportunities.
  • Supervises, coordinates, and approves programs and activities via the Residential Life Coordinators and the Residential Life Leadership Team, including the development of programs that encourage resident responsibility, programs related to the University curriculum, and socio-cultural programming grounded in Student Development theory.
  • Counsels students and staff on social, personal, cultural, academic, and disciplinary issues within the context of student housing.
  • Oversees advisement of the inter-residence hall student government, Residence Hall Association, Hall Government, and other Residential Life Leadership Programs, such as NRHH, in conjunction with the Assistant Director for Staffing, Leadership, and Project Management.
  • Co-chairs the Emergency Preparedness committee for the department, meeting bi-monthly to review procedures and protocol, and participates actively in campus and department critical incident protocol planning as one of the Operations Coordinators for the department in a campus-wide emergency.
Knowledge, Skills & Abilities
  • Knowledge of theoretical concepts of student development.
  • Knowledge of the personal and social problems typically encountered by college students.
  • Excellent written and oral communication skills.
  • Ability to effectively lead others and communicate with diverse individuals.
  • Ability to be flexible to changes and frequent interruptions, and to manage multiple tasks at once.
  • Ability to perform complex tasks involving independent judgment, and ability to plan, coordinate, and initiate actions necessary to implement administrative group decisions or recommendations.
  • Ability to identify, develop, and coordinate plans for use of resources (e.g., staffing, budget, and materials) and to define procedures for ongoing administration and maintenance.
  • Ability to identify supervision needs of staff and vary supervisory style if necessary.
  • Ability to work with and provide work lead direction to Assistant Directors, RLCs, and graduate and undergraduate student staff.
  • Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies.
  • Knowledge in operations and systems analysis, statistical and research methods.
  • Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs.
  • Ability to develop, propose, and effectively administer annual budget.
  • Knowledge of various software applications, including word processing, presentations, and spreadsheets and databases.
  • Supervisory experience and working knowledge of managerial.
  • Ability to supervise employees represented by Collective Bargaining Agreements.
  • Ability to communicate with constituents in a professional and respectful manner.
Required Qualifications
  • Bachelor's degree required from a four-year college or university in Student Affairs, Education, Counseling, or a related field.
  • Five years of professional experience, including working with university housing, programming, advising, student conduct, crisis intervention, training, and academic partnerships.
  • Three years of supervisory experience.
Preferred Qualifications
  • Master's degree from a four-year college or university in Student Affairs, Education, Counseling, or a related field.
  • Experience working with a campus residential population of at least 3,000 students.
  • Experience with management of a Residential Life area at a four-year public institution.
  • Experience supervising professional staff, including hiring and training.
  • Experience facilitating community building and implementing programming.
  • Experience developing Learning Living Communities, including academic partnerships.
  • Experience in budget management.
  • Experience in assessment and developing learning outcomes.
  • Experience working with diverse populations.
Compensation

Classification: Administrator II

Anticipated Hiring Range: $7,115.50/month - $7,427/month

CSU Salary Range: $4,812/month - $15,449/month

The final hiring salary will be commensurate with experience.

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary.



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