IT Support Specialist
1 week ago
Position Type: Independent Contractor
Contract Duration: Temporary Assignment
Job Responsibilities:
- Provide assistance in resolving Windows and Outlook Client issues.
- Utilize knowledge of email platforms, particularly Office 365 Exchange Online.
- Demonstrate skills in client connectivity, networking, and security issue resolution.
- Exhibit strong analytical skills and effective listening abilities.
- Collaborate effectively within a team environment.
Customer Interaction Skills:
- Maintain a respectful and understanding approach towards end users.
- Anticipate user needs and provide effective solutions.
- Exhibit strong time management and teamwork capabilities.
Additional Expectations:
- Contract length: Temporary assignment.
- Provide escalation contacts as needed.
- Deliver onsite and shipping support for users.
- Assist with user setup and return instructions.
- Adhere to specific device setup requirements.
Resource Allocation:
- Resource needs for various locations with an average device handling capacity.
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