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Front Office Coordinator

2 months ago

UT United States FRESENIUS MEDICAL CENTER Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Fresenius Medical Center. The successful candidate will be responsible for providing exceptional customer service, managing front office operations, and ensuring seamless patient flow.

Key Responsibilities
  • Patient Registration: Ensure accurate and timely registration of patients, including demographic, financial, and clinical data.
  • Admissions Processing: Coordinate with referral sources, patients, and physicians to initiate admissions and ensure all necessary documentation is completed.
  • Front Office Operations: Manage front office operations, including answering phones, greeting visitors, and maintaining a clean and organized waiting area.
  • Administrative Support: Provide administrative support to the medical team, including preparing correspondence, reports, and other documents.
  • Communication: Develop and maintain effective communication with patients, referral sources, and internal stakeholders to ensure seamless patient care.
  • Confidentiality: Maintain patient confidentiality and adhere to HIPAA regulations.
  • Quality Assurance: Participate in quality assurance initiatives to ensure compliance with company policies and procedures.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 1-2 years of related experience in a medical office setting, preferably with insurance billing experience.
  • Skills: Proficient in Microsoft Office, exceptional communication and organizational skills, and ability to work in a fast-paced environment.
Working Conditions

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.