Community Engagement Specialist

3 weeks ago


El Cajon, California, United States Eagle Peak Solutions, Inc. Full time
Job Opportunity

Eagle Peak Solutions, Inc. is seeking a highly motivated and detail-oriented Community Engagement Associate to join our team. As a key member of our organization, you will play a vital role in educating customers about the TruConnect program and providing personalized service recommendations.

Key Responsibilities:

  • Develop and execute outreach programs to engage with customers and promote the TruConnect program
  • Assess customers for enrollment eligibility and provide guidance on the enrollment process
  • Collect and analyze data related to community needs, customer enrollments, and program effectiveness
  • Provide exceptional customer service by addressing inquiries and concerns related to enrollment
  • Collaborate with the Community Engagement team to create and maintain enrollment documents
  • Promote our clients' positive image in the community through effective communication and branding
  • Participate in workshops and training sessions to stay up-to-date on our clients' services and goals

Requirements:

  • High school diploma or equivalent
  • Experience in sales, marketing, branding, or customer-facing roles is preferred
  • Strong written and verbal communication skills to engage with clients, consumers, and team members
  • Ability to build meaningful relationships with customers and team members
  • Passion for making a positive impact in the community
  • Positive energy and enthusiasm for connecting with community members and building brand recognition

What We Offer:

  • Energetic and dynamic work environment
  • On-the-job training and professional development opportunities
  • Entry-level opportunities for career growth and advancement
  • Paid travel and networking events
  • Company-funded outings to support team camaraderie

We are excited to build a strong and dynamic team to make a difference in the community. If you are passionate about customer service, community engagement, and making a positive impact, we encourage you to apply for this exciting opportunity.



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