Community Engagement Specialist
3 weeks ago
Eagle Peak Solutions, Inc. is seeking a highly motivated and detail-oriented Community Engagement Associate to join our team. As a key member of our organization, you will play a vital role in educating customers about the TruConnect program and providing personalized service recommendations.
Key Responsibilities:
- Develop and execute outreach programs to engage with customers and promote the TruConnect program
- Assess customers for enrollment eligibility and provide guidance on the enrollment process
- Collect and analyze data related to community needs, customer enrollments, and program effectiveness
- Provide exceptional customer service by addressing inquiries and concerns related to enrollment
- Collaborate with the Community Engagement team to create and maintain enrollment documents
- Promote our clients' positive image in the community through effective communication and branding
- Participate in workshops and training sessions to stay up-to-date on our clients' services and goals
Requirements:
- High school diploma or equivalent
- Experience in sales, marketing, branding, or customer-facing roles is preferred
- Strong written and verbal communication skills to engage with clients, consumers, and team members
- Ability to build meaningful relationships with customers and team members
- Passion for making a positive impact in the community
- Positive energy and enthusiasm for connecting with community members and building brand recognition
What We Offer:
- Energetic and dynamic work environment
- On-the-job training and professional development opportunities
- Entry-level opportunities for career growth and advancement
- Paid travel and networking events
- Company-funded outings to support team camaraderie
We are excited to build a strong and dynamic team to make a difference in the community. If you are passionate about customer service, community engagement, and making a positive impact, we encourage you to apply for this exciting opportunity.
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