Community Resource Center Specialist II

2 days ago


El Monte, California, United States Solugenix Full time
Job Title: Community Resource Center Specialist II

Job Summary:

We are seeking a highly motivated and detail-oriented Community Resource Center Specialist II to join our team at Solugenix. As a key member of our team, you will be responsible for providing exceptional customer service, building relationships with community stakeholders, and supporting the planning and development of community engagement initiatives.

Key Responsibilities:

  • Provide high-quality customer service to members and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Build and maintain relationships with community stakeholders, including community-based agencies, government agencies, and CRC vendors and instructors.
  • Support the planning and development of community engagement initiatives, including outreach and education programs, to increase member traffic at the CRC.
  • Collaborate with team members to create resource guides and reference materials, and implement the appropriate approach to identify member or visitor resource needs in complex situations.
  • Participate in day-to-day work operations, including opening and closing of the CRC, ordering and maintaining office supplies, and inventory management.

Requirements:

  • Associate's degree or equivalent education and/or experience.
  • At least 6 months of community work focused on healthcare, public health, or health education, or at least 6 months of operations work experience, community events, leading projects, and supporting relationships with multiple stakeholders.
  • Experience with data entry and reporting processes.

Preferred Qualifications:

  • Bachelor's Degree.
  • Previous experience in child development activities.

Skills:

  • Ability to communicate verbally and in writing.
  • Organizational skills.
  • Detail-oriented, collaborative, and enthusiastic team player.
  • Ability to assist with inquiries and identify creative solutions to assist members and community stakeholders.
  • Ability to troubleshoot problem areas and provide optimal customer service for internal and external customers.

About Solugenix:

Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world.



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