Community Engagement Associate

2 weeks ago


El Cajon, California, United States Eagle Peak Solutions, Inc. Full time
Job Overview

Eagle Peak Solutions, Inc. is seeking a highly motivated and detail-oriented Community Engagement Associate to join our team. As a Community Engagement Associate, you will play a critical role in educating customers about the TruConnect program and providing personalized service recommendations.

Key Responsibilities
  • Develop and execute outreach programs to educate customers about the TruConnect program and provide personalized service recommendations
  • Assess customers for enrollment eligibility based on given criteria or requirements
  • Collect, analyze, and report data related to community needs, customer enrollments, and program effectiveness
  • Offer unmatched customer service by addressing any inquiries or concerns related to enrollment
  • Work alongside the Community Engagement Associate team to create, review, and maintain enrollment documents
  • Promote our clients' positive image in the community through effective communication and branding
  • Attend workshops held primarily for our Community Engagement Associates to ensure a comprehensive understanding of our client's services and goals
Requirements
  • High school diploma or equivalent
  • Experience in a sales, marketing, branding, or customer-facing role is ideal
  • Has strong written and verbal communication skills to engage with clients, consumers, and team members in a professional manner
  • Proven ability to create meaningful relationships while interacting with customers
  • Passionate about making a difference both personally and professionally
  • Brings positive energy into the workplace and enjoys motivating others
  • MUST be excited to connect with community members and build brand recognition for our clients
Perks of Our Work Environment
  • Energetic atmosphere
  • On-the-job training
  • Entry level opportunities
  • Paid travel and networking events
  • Company-funded outings to support team comradery
  • Growth opportunities


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