Intensive Case Management Supervisor, HSPRS Program Manager

3 days ago

Jacksonville, Florida, United States Church World Service Full time
Job Summary

The Intensive Case Management Supervisor will provide programmatic oversight and direct supervision of Intensive Case Managers providing intensive post-reunification support and home study services to unaccompanied children and their sponsors.

Key Responsibilities
  • Provide oversight of Level 3 Post Release Services, intensive case management
  • Oversee casework that provides crisis intervention, safety planning, and interdisciplinary collaboration to stabilize UC in crisis
  • Oversee home studies and ensure they are comprehensive, culturally sensitive, trauma-informed, and strengths-based assessments of the sponsor and minor
  • Elevate the visibility of the HSPRS program within the office and local community to increase access to supportive services for unaccompanied children
  • Conduct outreach and education among local service providers and systems to improve awareness and understanding of challenges facing unaccompanied children
  • Actively engage stakeholders such as CPS, behavioral health providers to increase and enhance services and support available to UC requiring intensive case management
  • Support the transition of the HSPRS program from national to local implementation
  • Work collaboratively with the national network of HSPRS providers to pilot PRS Expansion service model
  • Monitor for program compliance and timeliness of deliverables; address deficiencies in a timely manner
  • Reviews and approves all PRS reports in a timely manner and ensures quality of care to unaccompanied children and their families
  • Ensure timely submission of Notices of Concern to CWS and the donor to document serious incidents involving unaccompanied minors
  • Provide data to national HSPRS team for quarterly and annual reporting to the donor
  • Prepare for on-site and desktop monitoring by CWS national HSPRS team and ORR per request from National Team
  • Work collaboratively with national HSPRS team to create and implement continuous quality improvement initiatives
  • Participate in network meetings and activities with the national HSPRS team
Requirements
  • Master's degree in social work, psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement, plus at least two years of postgraduate direct clinical service experience; or a Bachelor's degree with at least six years of clinical employment experience in behavioral sciences
  • LCSW in Florida is required
  • A minimum of three years case management experience (six years with Bachelor's degree)
  • Experience providing post-reunification support, casework documentation, working with children and youth, family reunification/preservation, and/or foster care/child welfare and previous work experience with foreign-born youth is required
  • Experience conducting home study assessments (for UC, adoption, or foster care) highly preferred
  • A minimum of two years of prior supervisory experience
  • Prior experience networking and building relationships across organizations or programs is required
  • Prior experience collaborating with stakeholders in complex interventions with clients
  • Extensive experience and comfort conducting home visiting is required
Preferred Qualifications
  • English and Spanish fluency preferred
  • Standard work hours with occasional evening or weekend assignment
  • Occasional travel may be required
Benefits
  • 403(b) Retirement Plan
  • Medical, Dental, and Vision Insurance
  • Generous Paid Time Off (18 Paid Days Off; 24 Days Off after 2 Years)
  • 14 Official Holidays
  • 12 Sick Days Off (Accrued monthly)
  • Life Insurance and AD&D
  • Long Term and Short-Term Disability
  • Employee Assistance Program (EAP)
  • Health Savings Account
  • Flexible Spending Accounts
  • Commuter Benefits

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