Case Manager

5 days ago

Jacksonville, Florida, United States Mental Health Resource Center Inc Full time
Job Summary

The Mental Health Resource Center Inc is seeking a skilled Case Manager to join our CoResponder Program team. As a Case Manager, you will work closely with individuals in need of services who have been identified by our Mental Health Professionals and the Jacksonville Sheriff's Office.

Responsibilities
  • Assess the individual's needs and coordinate a plan of care and/or treatment plan.
  • Conduct outreach and help establish aftercare plans for identified individuals in inpatient psychiatric facilities or jail.
  • Facilitate linkage with resources and completion of established care plans.
  • Ensure the delivery of case management services to persons in need of on-going services and supports as identified by the Co-Responder teams.
  • Complete initial assessments and provide ongoing assessments to include suicide assessments, substance abuse history, living situation, support system, mental status, history, strengths and barriers, needs and resources, medical status, and medications.
  • In conjunction with the individual served, family members, service providers and significant others, develops a care plan and/or treatment plan that utilizes individual strengths and addresses identified needs.
  • Completes comprehensive risk assessments and biopsychosocial assessments on eligible participants on the day of their initial screenings.
  • Completes face to face contacts to monitor individuals per program requirements (i.e. weekly, monthly, etc.).
  • Assesses individuals to determine service needs.
  • Coordinates and makes community referrals to services to assist individuals with living in the community in the least restrictive setting.
  • Monitors the effectiveness of community services.
  • Provides outreach at the jail to assist inmates with developing a plan for care upon release from incarceration.
  • Provides follow-up within 24 hours when an individual in the program is being discharged or released from an inpatient facility or jail.
  • Conducts suicide risks screenings on referred individuals.
  • Completes face to face contacts within three working days of any missed follow-up appointments (i.e., medication management, counseling).
  • Coordinates a transition of care plan with the Co-Responder team when individuals are ready to be discharged from the program.
  • Documents or requests documentation of past medical, psychiatric, substance abuse, and social history for each individual.
  • Ensures care plans and/or treatment plans contain all required services and signatures.
  • Maintains, current, accurate, and comprehensive information in each record to include all activities, contacts and communications.
  • Compiles and submits reports as assigned.
  • Serves as an advocate, assuring rights as delineated in the State and Federal Regulations.
  • Assesses and monitors for risk, symptoms of trauma, and indications of abuse, neglect and/or abandonment. Uses appropriate reporting mechanisms.
Qualifications
  • Bachelor's degree in Social Work or a related Human Services field from an accredited university or college.
  • One year of experience working in human services or a mental health related field.
  • Experience working with adult individuals with mental illness preferred.
  • Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System.
  • Proficiency in Microsoft Office, Outlook and the use of the Internet.
  • Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, families, caregivers, community service providers, supervisory staff and other department professionals.
Position Details

This position is a Full Time Days position.

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

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