Service Advisor

1 day ago


MN United States Love's Travel Stops & Country Stores Full time
Job Title: Service Advisor

We are seeking a skilled Service Advisor to join our team at Love's Travel Stops and Country Stores. As a Service Advisor, you will be responsible for driving sales success in our Truck Care facilities through salesmanship, leadership, and customer service.

Key Responsibilities:
  • Maintain a safe and clean facility.
  • Greet customers, address vehicle service needs, and document issues.
  • Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
  • Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
  • Handle customer complaints and resolve concerns.
Requirements:
  • Experience: 6 months in customer service or sales preferred.
  • Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
Skills and Demands:
  • Excellent communication and interpersonal skills with a customer satisfaction focus.
  • Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds.
Our Culture:

Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.


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